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RETURNS POLICY |
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The world´s best fitting roomProvrummet.se wants you to feel safe and secure when shopping with us. You can easily return a product if it does not fulfill your wishes or switch to different colour or size. |
Cancellation rightOnce you have taken delivery of your order, you have a legal right to cancel or amend your order within 14 days. The packaging may be opened but the goods should not be used. Items should be in re-saleable condition and returned to Provrummet AB. The cost of returning the goods is always SEK 39. In the event of receiving damaged or wrongly-sent goods, Provrummet AB will cover the cost of return delivery. ComplaintsIf you have received faulty goods you must immediately send an e-mail to kundservice@provrummet.se stating the nature of the fault and whether you would like to have a new product or your money refunded.When we have received the faulty goods and the complaint has been investigated, the purchase price will be refunded to your account within 10 days. |
Returning goods
To return your goods: - Use the attached returns note.
- Please complete the returns note statong why you return the goods.
- Put the goods in appropriate packaging or use the bag in which you received your goods. Put the returns note in the package and put the returns sticker on the outside of the package.
- Leave the package to your Post Office.
- When we have received and accepted your return, the money will be refunded to your credit card or amendments will be made to your invoice.
Returns should be made to the following address:
Provrummet AB
Box 166
503 10 Borås
Sweden |
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